For orders up to £9.99: £1
For orders from £10 - £19.99: £2
For orders of £20 or over: £2.50
These prices are the same for anywhere in the world.
How do I pay?
The online shopping cart and checkout system works using PayPal. If you have a PayPal account already you're probably familiar with the process. If you don't have a PayPal account, you can simply pay using your credit or debit card.
If you don't want to pay online you can pay by cheque, and jewellery will be posted as soon as payment has cleared. For more info about paying by cheque, please get in touch.
I paid using my PayPal account but there was nowhere to fill in my address - what should I do?
Don't panic - this is normal! PayPal saves the address connected with your account and sends it to me when I receive your order.
It is worth making sure that the address connected to your PayPal account is your current one, though - sometimes people move house and PayPal stores their old address.
How long will it take for my button jewellery to arrive after I've ordered it?
If you are based in the UK please allow up to seven working days. If you do need your order fast-tracking, send me a message and I'll give you an estimate of when I'll be able to get it to you.
If you are based outside the UK I'm afraid I can't guarantee a delivery time - however, I usually post all items [both UK and overseas] within 2 or 3 working days of receiving the order.
Do you often put new things on the stock page? How often should I check back?
Every month or so I update the stock page, so it's worth having a look later on if you don't see an item you like right then and there.
You are based in Britain - can you send jewellery overseas?
Yes, I can post worldwide - just order as normal. The cost of overseas postage is the same as for the UK. The arrival times for non-UK postage will, of course, be longer
than those stated, which are for UK postage - non-UK delivery times
cannot be guaranteed.
Do you make custom jewellery to order?
Yes - if you want a particular item that isn't listed on the site [e.g. a button necklace in a particular colour scheme, very long button earrings, necklaces with a particular size buttons on them etc.] then please send me a message as I may be able to help. Prices will vary, but will be based on the price of the most similar item I stock.
What if I break my button jewellery item or it is damaged in the post?
All items are guaranteed for one year, so if they break within this period you can return them for repairs, absolutely free of charge.
The length of my necklace/bracelet is wrong. Can I return it to have it modified?
Yes - although I charge a flat fee of £3 for this service [UK only]. If, however, you request a modification before I post the jewellery out - i.e. when you place your order, I can do this free of chage. The most popular modification is making necklaces longer - if you think 40-45cm is going to be short, get in touch and let me know how long you'd like your necklace to be.
Where do you get all your buttons from?
They come from a mixture of places - a lot are old recycled buttons that people have collected in tins and donated or sold to me, some are new old stock from shops that have stopped trading, some are bought from eBay sellers and a few come from local craft shops.
I've got a large collection of buttons that I don't want any more - would you be interested in buying them?
